Privacy Policy

Privacy Notice/Your Privacy Rights
Last updated: March 5, 2024

This privacy notice applies to information that JIMI BROTHERS (UK) and its parent companies, subsidiaries and affiliated entities of THE WORLD HOUSE OF CREATION Limited (UK) throughout the world (hereinafter individually and collectively referred to as “JIMI BROTHERS ”, “us”, “us” or “our”) collects from and about you:

(i) through purchases you make from our web catalog and delivered to an address in the United Kingdom or elsewhere in the world or through interactions with our customer service/after-sales service representatives or through other web applications containing links to our online stores on social networks such as Facebook, Instagram, Pinterest, Shop pay, knowing that this list is non-exhaustive and that it is likely to be updated, at any time, as soon as 'a partnership or commercial contract is valid for both parties; this information will be known through an update on the privacy policy page, Or

(ii) in connection with your visits to jimibrothers.com (or any subdomain thereof), or any of our other websites, applications or other services from which you access this version of the Privacy Notice (each hereinafter referred to as the “Site” and collectively, the “Sites”).

This privacy notice describes what information we collect, how we use it, and to whom and under what circumstances we may disclose it. The personal information we collect under this privacy notice is controlled by JIMI BROTHERS, "Site" which is published and operated by THE WORLD HOUSE OF CREATION (UK) Limited, the parent company, located at 232 Belchers Lane, Bordesley Green, West Midland, B95RY, BIRMINGHAM. . “Personal information” that we collect and process under this privacy notice means any information from which you can be identified and includes your name, postal address, postcode, email address, phone number phone number, date of birth, payment information and demographic information, transaction details, IP address, site usage information and other information we may collect, depending on the circumstances.

JIMIBROTHERS PRIVACY STATEMENT

This Privacy Policy describes how your personal information is collected, used and shared when you visit or make a purchase on www.jimibrothers.com

(the “Site”).

ARTICLE 1 – PERSONAL INFORMATION COLLECTED

When you make a purchase on our store, as part of our buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive the Internet Protocol Address (IP Address) of your computer, which allows us to obtain more details about the browser and operating system you are using, your time zone schedule and some of the cookies that are installed on your device. In addition, as you browse the Site, we collect information about the web pages or individual products you view, the websites or search terms that brought you to the Site, as well as information about how how you interact with the Site. We refer to this automatically collected information as “Device Information”.

HOW DO WE USE YOUR PERSONAL INFORMATION?

Generally, we use the Order Information we collect to process any order placed through the Site (including to process your payment information, arrange shipment of your order, and provide you with invoices and/or order confirmations). In addition, we use this Order Information to: communicate with you; assess potential fraud or risk; and where consistent with the preferences you have communicated to us, provide you with information or advertisements regarding our products or services.

We use the Device Information (in particular your IP address) that we collect to assess potential fraud or risk and, more generally, to improve and optimize our Site (for example, by generating analytics on how our customers browse and interact with the Site, and to assess the success of our advertising and marketing campaigns).

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

As indicated above, we use your Personal Information to provide you with targeted advertisements or marketing messages that we believe may be of interest to you. To learn more about how targeted advertising works, you can visit the Network Advertising Initiative (NAI) information page at: http://www.networkadvertising.org/understanding-online-advertising/ how-does-it-work.

You can opt out of targeted advertising here:

FACEBOOK – https://www.facebook.com/settings/?tab=ads

GOOGLE – https://www.google.com/settings/ads/anonymous

BING – https://about.ads.microsoft.com/fr-fr/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal at https://optout.aboutads.info/?c=3&lang=en.

DO NOT FOLLOW

Please note that we do not alter our Site's data collection and use practices when we detect a "Do Not Track" signal on your browser.

ARTICLE 2 - CONSENT

How do you get my consent?

When you provide us with your personal information to complete a transaction, verify your credit card, place an order, schedule a delivery or return a purchase, we assume that you consent to our collecting your information and using it to this end only.

If we ask you to provide us with your personal information for another reason, such as for marketing purposes, we will ask you directly for your express consent, or we will give you the opportunity to refuse.

How can I withdraw my consent?

If after giving us your consent, you change your mind and no longer consent to our contacting you, collecting your information or disclosing it, you can notify us by contacting us at info@jimibrothers.com

YOUR RIGHTS

If you are a European resident, you have a right to access the personal information we hold about you and you can request that it be corrected, updated or deleted. If you wish to exercise this right, please contact us using the contact details set out above.

Furthermore, if you are a European resident, note that we are processing your information for the purpose of fulfilling our contractual obligations to you (for example if you place an order on the Site) or to pursue our legitimate business interests, listed below above. Please also note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we retain your Order Information for our records, unless and until you ask us to delete it. Please contact us using the contact details set out above.

ARTICLE 3 – DISCLOSURE

We may disclose your personal information if the law requires us to do so or if you violate our General Conditions of Sale and Use.

ARTICLE 4 – SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our services and products to you.

Your data is stored in Shopify's data storage system and databases, and in the general Shopify application. Your data is stored on a secure server protected by a firewall.

Payment:

If you make your purchase through a direct payment gateway, then Shopify will store your credit card information. This information is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Information relating to your purchase transaction is kept for as long as necessary to finalize your order. Once your order is finalized, the information relating to the purchase transaction is deleted.

All direct payment gateways are PCI-DSS compliant, managed by the PCI Security Standards Council, which is a joint effort of companies such as Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card data by our store and its service providers.

For more information, please see Shopify's Terms of Service here or Privacy Policy here. please visit the following page: https://www.shopify.fr/legal/confidentialite.

We share your Personal Information with third parties who help us use it for the purposes described above. For example, we use Shopify to host our online store – to learn more about how Shopify uses your Personal Information, please visit: https://www.shopify.fr/legal/confidentialite.

We also use Google Analytics to better understand how our customers use the Site – to learn more about how Google uses your Personal Information, please visit: https://www.google.com/intl/en/ policies/privacy/.

You can also deactivate Google Analytics, please visit: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other legal request for information that we receive, or to protect our rights.

When we use the term “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.

ARTICLE 5 – SERVICES PROVIDED BY THIRD PARTIES

In general, the third-party providers we use will only collect, use and disclose your information to the extent necessary to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase transactions.

With respect to these providers, we recommend that you read their privacy policies carefully so that you can understand how they will treat your personal information.

It should be remembered that some providers may be located or have facilities located in a jurisdiction different from yours or ours. So if you decide to proceed with a transaction that requires the services of a third-party provider, then your information may be governed by the laws of the jurisdiction in which that provider is located or those of the jurisdiction in which its facilities are located.

For example, if you are located in Canada and your transaction is processed by a payment gateway if located in the United States, the information belonging to you that was used to complete the transaction may be subject to disclosure under United States law, including the Patriot Act.

Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or the Terms of Service. Use of our website.

Connections:

You may be required to leave our website by clicking on certain links on our site. We assume no responsibility for the privacy practices exercised by these other sites and recommend that you read their privacy policies carefully.

ARTICLE 6 – SECURITY

To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that it is not lost, misused, accessed, disclosed, altered or destroyed inappropriately.

If you provide us with your credit card information, it will be encrypted using the SSL security protocol and stored with AES-256 type encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Here is a list of cookies we use. We have listed them here for you to choose whether you want to allow them or not.

_session_id, unique session identifier, allows Shopify to store information about your session (referrer, landing page, etc.).

_shopify_visit, no data held, persists for 30 minutes from the last visit. Used by our website provider's internal statistics tracking system to record the number of visits.

_shopify_uniq, no data held, expires at midnight (depending on visitor location) the following day. Calculates the number of visits to a store per unique customer.

cart, unique identifier, persists for 2 weeks, stores your shopping cart information.

_secure_session_id, unique session identifier

storefront_digest, unique identifier, undefined if the store has a password, it is used to know if the current visitor has access.

- “Log files” track Site activity and collect data such as your IP address, the type of browser you use, your Internet service provider, your referring and exit pages, and your timestamp data (date and hour).

- "Web beacons", "beacons" and "pixels" are electronic files that record information about how you browse the Site.

Additionally, when you make or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.This automatically collected information is referred to as "Order Information."

ARTICLE 7 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any minor in your charge to use this website.

ARTICLE 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon posting to the website. If we make any changes to the content of this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances we disclose it. there is reason to do so.

If our store is acquired by or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

ARTICLE 9 – SMS MARKETING

We value your privacy and the information you agree to share as part of our SMS marketing service. We use this information to send you text message notifications (for your order, including cart abandonment reminders), text message marketing offers and transactional texts, including requests for comments from us. Our website uses cookies to keep track of the items you put in your basket, including when you have abandoned your order. This information is used to determine when to send SMS cart reminder messages.

To learn more about our privacy practices, if you have any questions, or would like to file a complaint, please contact us.

by email to info@jimibrothers.com.

Privacy Policy

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